Tripster is an online travel booking platform where you can purchase attraction tickets, show tickets, hotel stays, and vacation packages in popular North American destinations. Tripster works directly with activities and hotels to provide live availability, transparent pricing, and instant confirmations. You choose your destination, pick the products you want, complete checkout, and receive your tickets by email.
To create an account, simply add any item to your cart and proceed to checkout. You’ll enter your email address and basic contact information, which automatically creates your account. You can also click Sign In at the top of the website and select Create Account to set one up before booking.
No. You can check out as a guest. However, creating an account makes it easier to access your confirmations, view order history, manage reservations, and request changes or cancellations.
You can browse deals by visiting any destination page or filtering by date, price, or activity type. Tripster displays products with real-time availability, so if you can cart the item, it’s available to book. Many activities and hotels also offer exclusive Tripster discounts, bundles, and seasonal promotions.
To book tickets, simply choose your destination, browse available activities or shows, select your date and ticket type, and add them to your cart. As a part of completing your purchase, Tripster is simultaneously securing your booking with the partner to ensure as payment is made your confirmations are also available. Vouchers and/or tickets are then available as part of your final confirmation.
Yes. Most Tripster bookings are confirmed instantly because our system connects directly with each attraction or hotel’s reservation system. In rare cases where a venue issues tickets manually, confirmation may take a short time, but you will always receive a notice once the booking is complete.
Yes. Tripster sends digital redemption by email immediately after your booking is confirmed. Whether in the form of a voucher or e-ticket, they can typically be displayed on your mobile device at the venue. Some activities may require printed tickets, but this will be clearly listed in the voucher instructions.
Absolutely. Tripster offers bundled vacation packages that combine activity tickets with hotel stays for additional savings. Many activities and hotels provide negotiated package rates, making bundles one of the best ways to save on your trip.
“Live availability” means that everything you see on Tripster reflects real, up-to-the-minute inventory provided directly by the activity or hotel. If a date or ticket type is listed, it’s available to book. This helps ensure accurate pricing and prevents oversold reservations.
Yes. During checkout, you’ll see a field for notes or special requests such as accessibility needs, seating preferences, or room requests. Tripster forwards these directly to the activity or hotel. While venues try their best to honor requests, fulfillment cannot be guaranteed.
Each product page lists what’s included—such as admission, transportation, meals, or guided tours—under the “Inclusions” or “Know Before You Go” section. Any optional add-ons or exclusions will also be noted.
Some tours and shows offer experiences in multiple languages. Language options, if available, are displayed on the product page. If you have specific language needs, feel free to reach out before booking.
Durations vary by activity and are listed at the top of each product page under the activity details or on each tour admission, individually.
Yes, some attractions—especially rides, shows, or adventure activities—have specific age, height, or weight requirements. These details are listed under “Know Before You Go” on each product page and may even request these details as part of the booking process.
Infant policies vary by attraction. Some venues allow infants free entry, while others require a ticket. You’ll find infant and child ticket requirements under “Ticket Types” or “Know Before You Go” on the product page.
Policies differ. Many attractions do not require names for infants or young children, while others do. Check your product page for naming guidelines.
Tripster displays real-time pricing provided directly by each activity and hotel partner. Prices are guaranteed at the moment you complete your purchase. Because partners may update their pricing at any time, availability and rates can change until checkout is finalized.
Tripster does not add hidden fees. Any required taxes or service fees are shown clearly in your shopping cart before you complete payment. Some hotels may charge resort or incidental fees at check-in; if applicable, these will be listed on the product page, in the cart, and on your confirmation.
Tripster does not currently offer a formal price-match guarantee. Because we work directly with activities and hotels to provide negotiated rates—including bundle discounts—our prices are often equal to or lower than other booking platforms. However, you are always welcome to compare rates before booking.
Tripster accepts all major credit cards, including Visa, Mastercard, Discover, and American Express. Debit cards with a Visa or Mastercard logo are also accepted. Prepaid cards are not supported. Tripster Gift Certificates may be applied during checkout. Tripster also offers a buy-now-pay-later service through FlexPay by Upgrade, Inc.
If your card declines during checkout, it usually means the billing address or card information entered did not match what your bank has on file. While it may have declined, you may also see a temporary pre-authorization hold—this is not a charge and will automatically fall off within 2–5 business days depending on your bank’s policy.
Taxes are calculated and displayed in your shopping cart before you finalize your reservation. This ensures transparency and compliance with state and local tax regulations. You will not be charged any additional taxes beyond what is shown at checkout.
You can apply a promo code during the checkout process, in advance of payment. If the code is valid for your selected items, the discount will appear automatically.
Promo codes may be limited by date, destination, or eligible products. Some codes exclude hotels or bundled packages. Check the code’s terms or contact support for help.
Yes. Tripster gift certificates can be purchased online and redeemed during checkout. Gift certificates cannot be exchanged for cash and must be applied in full at the time of booking.
Tripster prices and charges are generally displayed in U.S. dollars (USD) or Canadian dollars depending upon the location of your product or the location you are booking from. If you are using a non-USD or CAD payment source, your bank may apply conversion fees.
Tripster partners with FlexPay by Upgrade to offer installment options for qualifying purchases. During checkout, you’ll see whether your purchase is eligible and can review payment terms.
Tripster’s cancellation policy varies by attraction, show, or hotel partner. Each product page clearly lists whether the ticket or reservation is refundable, partially refundable, or non-refundable, along with the cancellation deadline. Refundable items can be canceled before the stated cutoff for a full refund. Non-refundable items cannot be changed or canceled once purchased.
To change or cancel your reservation, sign in to your Tripster account and go to Order History. Select the order you want to modify and follow the available options. If you prefer assistance, you may also contact Tripster’s customer support team. Changes or cancellations must be made before the listed cancellation deadline.
Refundability depends on the policies set by each attraction, show, or hotel.
Partially refundable or date-change-only tickets may allow modifications but not cancellations.
Credit from eligible cancellations are returned to your Tripster account. This allows you to reuse the credit for a new or replacement booking without having to charge your card again. If you are not rebooking, you will have the option to request a refund back to your original form of payment. Those refunds are typically processed within 2–5 business days back to your original method of payment. Processing times may vary depending on your bank. You’ll receive a confirmation email once your refund has been issued.
If an attraction or show closes unexpectedly, sells out, or must cancel due to weather or operational issues, the venue’s policies determine the available options. In most cases, you may choose a new date, receive a venue-issued rain check, or request a refund. Tripster will help coordinate the appropriate resolution based on the supplier’s rules.
Adding guests depends on availability and the venue’s policy. Most activities will require a new, separate booking for each new guest. Hotels may allow additional guests with or without additional fees. Contact support for assistance.
Name-change policies vary. Some tickets allow updates, while others—especially non-refundable or dated tickets—cannot be modified. Contact us and we’ll help determine what’s possible.
If the cancellation deadline has passed, the booking is typically non-refundable. However, some venues offer reschedules or partial credits. We’re happy to check available options with the attraction.
Weather policies differ. Many outdoor attractions operate rain or shine unless conditions pose a safety risk. Check your voucher for weather-related notes or contact the venue for clarification.
If the venue adjusts your tour time due to operational reasons, they’ll typically provide the next available slot or alternative options. Please review the instructions in your voucher for guidance.
After your purchase is confirmed, Tripster emails you a confirmation of your order. Within this confirmation are links to access your tickets/vouchers for each item purchased. You can download or print them directly from your account. Alternatively, you can sign in to your Tripster account and select Order History to re-access your tickets anytime.
No problem, your confirmation and related voucher and tickets are always available in your Tripster account. Simply sign in, go to Order History, and open the booking to re-download or reprint your vouchers. If you need help, Tripster’s customer support team can resend them to you.
In most cases, yes. Many attractions, shows, and hotels require that the name on your voucher match the name on your government-issued photo ID for redemption. If you notice a misspelling or need a correction, contact Tripster customer support as soon as possible.
Redemption instructions are included on each voucher under the “Notes” or “Redemption Details” section. Most venues accept mobile vouchers, while others may require a printed copy. Simply present your voucher and a valid photo ID at the designated ticket window, check-in desk, or turnstile.
Yes. You may book for another person as long as the name on the voucher matches the guest who will redeem the ticket. If you need to correct a name, contact our support team.
Absolutely. You can forward the confirmation email or voucher to the recipient, or purchase a Tripster gift certificate. Be sure the voucher reflects the guest’s name if required by the venue.
If you don’t see your confirmation within a few minutes, check your spam or promotions folder. You can also access your tickets anytime in your Tripster account under “Order History”. Contact support if you need help resending them.
If your voucher link won’t open, try refreshing your browser, checking your spam folder, or accessing your tickets through your Tripster account. Our support team can also resend or regenerate the voucher.
Arrival recommendations vary by venue. Many attractions suggest arriving 15–30 minutes before your scheduled time. You’ll find specific arrival instructions on each product page or in your voucher’s “Redemption Details” section.
Requirements vary, but common items include a valid photo ID, your voucher (digital or printed), and any personal items recommended in the “Know Before You Go” section of the product page. Some activities may require closed-toe shoes, swimwear, or weather-appropriate clothing.
Policies differ by attraction. Some venues allow late arrivals, while others require you to join the next available time slot—or may not allow entry at all. Please review the guidelines on your voucher or contact the venue directly for assistance. Tripster’s support team can help clarify policies before you book.
Your voucher includes the exact meeting point and instructions for finding your guide or check-in location. If you’re having trouble on the day of your activity, contact the venue using the number provided on your voucher. Tripster support is available to help if needed.
Transportation and parking policies vary by activity. Some tours include hotel pickup, while others require you to meet on-site. Details are listed under “Inclusions” or “Know Before You Go” on each product page
Accessibility varies by location and attraction. Many product pages include details under “Know Before You Go” or “Additional Information.” If accessibility is a priority, feel free to contact our team and we can help identify suitable options.
Service-animal policies differ by venue. Check the product page for any notes regarding pets or accessibility. If the information is not listed, our support team can help confirm with the attraction.
Some venues offer accommodations such as assistive listening devices, sign-language interpreters, or accessible formats upon request. Availability and requirements vary, so please check the product page or contact the venue for details.
Check-in and check-out times are set by each property and appear on the hotel’s product page. If you need early check-in or late check-out, please contact the hotel directly, as availability varies.
Many hotels place a temporary hold for incidentals such as room charges or damages. Deposit amounts and requirements vary by property and will be listed under “Policies” on the hotel’s product page or disclosed at check-in.
If applicable, resort, parking, or other local fees are listed on each hotel’s product page and displayed in your cart before checkout. Some fees may be collected directly by the hotel upon arrival.
You can include requests during checkout in the “Special Requests” field. Tripster forwards your request to the hotel, but fulfillment is based on availability and cannot be guaranteed.
Pet policies differ by property. Look for “Pet-Friendly” information on the hotel’s product page. If you’re unsure, our support team can confirm policies before you book.
Yes. Tripster is a legitimate, BBB A+ accredited online travel company that has been in business since 2001. We partner directly with major attractions, shows, and hotels to provide secure, real-time bookings. More than 1.6 million travelers have used Tripster to purchase tickets, lodging, and vacation packages.
Tripster maintains strong customer satisfaction ratings across trusted review platforms, including:
These independent ratings reflect consistent reliability, customer service, and secure booking experiences.
Tripster uses industry-standard security practices to safeguard your personal and payment information. Our website uses:
We only share information with partners when necessary to complete your reservation.
No. Tripster never requires timeshare presentations to access discounts or book tickets and hotels. All deals come directly from our official attraction and lodging partners—no presentations, no pitches, and no surprise requirements.
To access or update your Tripster account, click Sign In at the top of any page and enter your email and password. Once logged in, you can update your contact information, view order history, download vouchers, and manage your reservations. Please note, changes to name or contact information will NOT apply to existing bookings. If updates are needed for existing bookings, please contact Tripster customer service.
If you forget your password, visit the Sign In page and select “Forgot Your Password?” Enter the email address associated with your account, and we’ll send you a secure link to reset it. If you don’t receive the email within a few minutes, check your spam or junk folder.
Yes. Tripster uses industry-leading security measures to protect your personal information. We use encrypted checkout, TrustedSite and McAfee Secure verification, and strict internal data protection policies. We only share the information necessary to complete your booking with our activity or hotel partners.
You can choose whether you want to receive promotional emails when creating your account or during checkout. If you opt out, you’ll only receive essential emails such as order confirmations, voucher delivery, and account updates. You can update your email preferences at any time in your account settings.
You can contact Tripster’s customer support team by phone at 1-800-590-8125 or by submitting a message through our Contact Us page. Our team is available to help with booking questions, voucher issues, cancellations, or general support.
Tripster’s customer service team is available Monday through Sunday, 8:00 AM to 5:00 PM Central Time. Messages submitted outside of business hours will be answered as soon as possible the following day.
If you notice a charge from Tripster that you don’t recognize, contact our customer support team immediately. We’ll verify the transaction by searching the last 4 digits of your card number, date, and amount to determine whether a booking was made. Unauthorized or fraudulent charges will be investigated and resolved promptly.
We partner with attractions, tours, and hotels across North America. To learn more about becoming a Tripster supplier, please contact us through our Partner Inquiry form and our team will be in touch.
If you’re an existing partner, you can utilize Tripster’s partner portal directly or reach out to your Tripster account manager or contact our partner support team for assistance with updates or system integrations.
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